Cookie Policy
Last updated: February 2, 2026
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and improve your experience.
How We Use Cookies
MatterScribe uses cookies and similar technologies (like browser local storage) for the following purposes:
Essential Cookies (Always Active)
These cookies are required for the service to function. They cannot be disabled.
| Purpose | Description |
|---|---|
| Authentication | Keep you securely logged in to your account |
| Security | Protect against fraud and unauthorized access |
| Cookie Preferences | Remember your cookie choices |
Functional Cookies
These cookies enhance your experience by remembering your preferences.
| Purpose | Description |
|---|---|
| Layout Preferences | Remember sidebar state (expanded/collapsed) |
| Playback Settings | Save your preferred audio playback speed |
| Editor Preferences | Remember word highlighting and speaker panel settings |
| Draft Saving | Auto-save your transcript edits locally so you don't lose work |
Product Insights (Optional)
If you consent to "Product Insights" in our cookie banner, we collect:
| Purpose | Description |
|---|---|
| Analytics | Understand how you use MatterScribe to improve the product |
| Error Tracking | Identify and fix bugs quickly |
| Session Replay | Record sessions (with all form inputs masked) to improve user experience |
We do NOT use:
- Advertising cookies
- Third-party tracking for marketing purposes
Third-Party Services
We use the following third-party services that may set cookies:
| Service | Purpose | More Info |
|---|---|---|
| Authentication Provider | Login and session management | Manages secure authentication |
| Analytics Provider | Product analytics (with consent) | Helps us improve the product |
| Error Tracking Provider | Bug detection and fixes | Maintains service quality |
| Payment Processor | Subscription billing | Processes payments securely |
Managing Your Preferences
Cookie Banner
When you first visit MatterScribe, you'll see a cookie banner where you can:
- Accept All – Enable all cookies including Product Insights
- Reject All – Use only essential cookies
- Customize – Choose which optional cookies to enable
Settings Page
You can change your cookie preferences at any time:
- Go to Settings → Privacy & Cookies
- Toggle "Product Insights" on or off
- Use "Withdraw All Consent" to reset all preferences
Browser Settings
You can also manage cookies through your browser settings. Note that blocking essential cookies may prevent you from using MatterScribe.
Data Retention
| Data Type | Retention |
|---|---|
| Cookie consent preference | 1 year (then re-consent requested) |
| Playback preferences | Until you clear browser data |
| Transcript edit drafts | Matches file retention of your plan |
| Analytics data | Per our analytics provider's policy |
Your Rights
Under GDPR and CCPA, you have the right to:
- Access information about cookies we use
- Withdraw consent for optional cookies at any time
- Delete cookie data through your browser settings
See our Privacy Policy and Data Rights for more information.
Updates to This Policy
We may update this Cookie Policy periodically. Changes will be posted on this page with an updated date.
Contact Us
For questions about our cookie practices:
- Contact Form: matterscribe.com/contact
Related Documents
- Privacy Policy – Full privacy policy
- Terms of Service – Terms of use
- Your Data Rights – GDPR/CCPA rights information